As you know – the COVID 19 epidemic is currently a pressing issue in our country.  While we consider our organization a front line service provider -we are continuing some our crucial and vital services to low income, homeless and at risk homeless families of the region.

For the protection of staff, volunteers, clients and Board members, we are operating with limited staffing.  Our hours are Monday- Friday 9 a.m – 4 p.m.

Please note – We are still accepting case management appointments and emergency food issues. We are seeing clients by APPOINTMENTS ONLY.  No walk ins.  If you are in need and would like to make an appointment please call 909-793-2673.

Jill Prendergast, Fund Development Manager –
Samantha Morgan, Administrative Office Manager –
Kyra Stewart, Executive Director –

Currently, all classes, large client events and daily meal services have been closed until further notice.


Please note- we will be reopening our donation center effective February  1, 2021  

We are excited to announce the reopening of our Donation Center and will implement the following rules-

  • Donation drop off hours will be Monday through Friday 9 a.m -4 p.m
  • Each donor shall be limited to two bags per drop off
  • Approved items include clothing, shoes, non perishable food and new hygiene items

We are NOT accepting furniture, books or miscellaneous items at this time.  

Clothing items should be gently worn, washes and labeled (example: kids clothing, womens clothing, men’s shoe)

If you are interested in supporting immediate food and shelter crisis – please click here to support us.   We appreciate your generosity and support during this crucial time.

Family Service Association is offering limited services until May 4, 2020. 

Family Service: A Tradition of Caring and Commitment

Family Service Association of Redlands has been an integral part of the community since 1898 serving low-income and homeless families

Our mission is more important than ever, “Alleviate poverty, encourage self-sufficiency, and promote the dignity of all.”

The tradition remains strong today with programs providing emergency support, case management, education and referrals that focus on helping families become more self-sufficient and prevent homelessness. Our Housing Advocacy program helps clients striving for self-sufficiency, with rental and utility assistance, as they work towards housing stability. It is our case management-based approach and personal contact that make us different.

Successful Programs Today Include:

Please note- Due to COVID 19 some of these services have been put on hold.  Please call 909-793-2673 for more information on what is currently being offered. 

Family Support

Housing Advocacy Program

Rental and Utility Assistance


Basic Life Skills Training

Information and Referral

Emergency and Surplus Food Distribution

Clothing and Warm Coats

Parenting Classes

Leadership Classes

Employment Resources


Holiday Food Baskets

Meals Program- Breakfast Monday-Friday at 9am, Dinner Monday-Thursday 5pm

With the goal of self-sufficiency, we believe in offering a hand up, not just a hand out.

Benefits to All . . .
But We Need Your Help

A working low income single mother of two attended a Family Service housing orientation. The client and her children were living in motels. Due to their situation, they had no stable way of cooking, therefore acquiring more food costs.

Client was exhausting her paychecks on groceries, motels, transportation and food, and never quite making enough to save for her move in deposit and first month’s rent. The battle, for her, seemed impossible. The client worked with one of our case managers and created a plan and a budget. Through her own hard work and diligence, Family Service was able to help her move into her own place in Redlands, stabilizing her children into a healthier living environment.

Family Service Association of Redlands is incredibly grateful to the San Manuel Band of Mission Indians for their continued investment in Family Service and the community.

In 2018 San Manuel renewed their commitment to Family Service with a grant of $100,000. The grant was earmarked for our Housing Program with funds set aside to strengthen our employment efforts to unemployed and under employed clients.

Housing Advocacy and Assistance is one of the most essential programs provided by Family Service – and one of the most expensive with nearly a third of our budget reserved for housing expenses. Family Service acts as a safety-net system for low income, homeless, at-risk homeless families in the East San Bernardino County. In the past year the San Manuel grant has helped over 100 families escape the imminent dangers of homelessness.

The Path to Success program for employment continues to be a success. The grant from San Manuel allows Family Service to employ a case manager who is able to provide one on one coaching to selected clients and help with their job search. Clients sign a contract with the case manager indicating that they were willing to do the work necessary to better their circumstances.

San Manuel Band of Mission Indians continues Investment in Family Service Association of Redlands

In case after case, it is obvious that a little coaching and, sometimes some financial help, goes a long way. When clients hit a road block in their studies or job search, it helps tremendously to have a coach to help brainstorm ways to get past the obstacle, rather than giving up. Clients are also able to apply for employment scholarships to help them on their path to success.

Thank you San Manuel Band of Mission Indians for continuing to believe in the work of Family Service Association of Redlands. Your friendship and partnership goes all the way back to the days of the Smiley Brothers. Thank you.

See The Impact We Had On Our Communities In 2018


Help Us Help Others.

Food Box Distribution Drive-Thru

In order to receive a food box, you must RSVP by ordering a ticket and answer the questions provided to you in the registration form. Ticket sales will STOP the Friday before the event, so please RSVP before that time.

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