Family Service: A Tradition of Caring and Commitment

Family Service Association of Redlands has been an integral part of the community since 1898 serving low-income and homeless families

Our mission is more important than ever, “Alleviate poverty, encourage self-sufficiency, and promote the dignity of all.”

The tradition remains strong today with programs providing emergency support, case management, education and referrals that focus on helping families become more self-sufficient and prevent homelessness. Our Housing Advocacy program helps clients striving for self-sufficiency, with rental and utility assistance, as they work towards housing stability. It is our case management-based approach and personal contact that make us different.

Successful Programs
Today Include:

Family Support

Housing Advocacy Program

Rental and Utility Assistance


Basic Life Skills Training

Information and Referral

Emergency and Surplus Food Distribution

Clothing and Warm Coats

Parenting Classes

Leadership Classes

Employment Resources


Holiday Food Baskets

With the goal of self-sufficiency, we believe in offering a hand up, not just a hand out.

Benefits to All . . .
But We Need Your Help

A working low income single mother of two attended a Family Service housing orientation in November 2015. The client and her children were living in motels. Due to their situation, they had no stable way of cooking, therefore acquiring more food costs.

Client was exhausting her paychecks on groceries, motels, transportation and food, and never quite making enough to save for her move in deposit and first month’s rent. The battle, for her, seemed impossible. The client worked with one of our case managers and created a plan and a budget. Through her own hard work and diligence, Family Service was able to help her move into her own place in Redlands, stabilizing her children into a healthier living environment.

Family Service Association of Redlands is incredibly grateful to the San Manuel Band of Mission Indians for their continued investment in Family Service and the community.

Last July San Manuel renewed their commitment to Family Service with a grant of $150,000. The grant was earmarked for our Housing Program with $10,000 set aside for a pilot program to expand our employment efforts with selected clients.

Housing Advocacy and Assistance is one of the most essential programs provided by Family Service – and one of the most expensive with nearly a third of our budget reserved for housing expenses. Family Service acts as a safety-net system for low income, homeless, at-risk homeless families in the East San Bernardino County. In the past year the San Manuel grant has helped us serve 100 families escape the imminent dangers of homelessness.

The Path to Success pilot program for employment was a remarkable success. The grant from San Manuel allowed Family Service to hire a case manager who was able to provide one on one coaching to selected clients and help with their job search. Clients had to sign a contract with the case manager indicating that they were willing to do the work necessary to better their circumstances.

San Manuel Band of Mission Indians continues Investment in Family Service Association of Redlands

In case after case, it became obvious that a little coaching and, sometimes some financial help, goes a long way. When clients hit a road block in their studies or job search, it helped tremendously to have a coach to help brainstorm ways to get past the obstacle, rather than giving up. Clients were also able to apply for employment scholarships to help them on their path to success.

Thank you San Manuel Band of Mission Indians for continuing to believe in the work of Family Service Association of Redlands. Your friendship and partnership goes all the way back to the days of the Smiley Brothers. Thank you.


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