Leadership

Executive Officers

Board of Directors

Luann Bangsund
Stephanie Banks
Marilyn Bean
Ann Bryan
Deborah Crowley
George DeLange
Jenn Giacoma

Collette Geers
Laura Houck
Rafael Larios
Ipyani Lockert
Janine Ledoux
Lori Shelffo
David Shippee
Shelli Stockton

Jeff Martinez
Christine Rivera
Terry Vines
Joyce Volsch
John Tincher
Ray Watts
Ellen Weisser

Family Service Management Team

Kyra Stewart

Executive director

Kyra has led the Family Service Association since 2014, driving growth, innovation, and expanded access to vital resources across the Inland Empire. Under her leadership and with an incredible Board of Directors and staff, the agency has secured new housing and scholarship funding, launched strategic initiatives including a satellite office in Yucaipa, and bolstered infrastructure with upgraded equipment, facility enhancements, and a housing capital campaign. Her vision consistently translates into growth, improved housing resources and access to services for marginalized clients. She has also improved the agency's community engagement through creative fundraising and collaboration.

Before joining FSA, Kyra directed programs at the Nonprofit Resource Center and Volunteer Connection, fostering volunteerism and capacity building for local nonprofits.

She also served as Site Manager for a Tribal TANF program, leading family-focused support services centered on employment and parent formation for Native American communities.

A skilled workshop facilitator, Kyra has led workshops on grant writing, board governance, corporate sponsorships, and nonprofit communication. She also periodically writes for the Redlands Community News.
Originally from Charleston, West Virginia, she holds a bachelor’s in Human Services and a master’s in Education—both earned as a full-time working mother of two.

Kyra is a member of the Redlands Rotary Noon Club and volunteers through Touch A Heart Ministry at the Grove Community Church. Her personal time include writing, reading, and long walks with her dog, Bubbles.

Samantha Morgan is the Administrative Office Manager at Family Service and has been in her role for 13 years. Her role includes (but is not limited to) administering payroll, tracking grants, creating financial reports, processing accounts payables/receivable, creating budgets, and some facilities management. She holds an Accounting Certificate from Riverside Community College and really enjoys administrative work that has priority to social services and housing. Prior to working at Family Service, she worked in the engineering and draftsman realm in the accounting department. Samantha has a keen eye for details and has been instrumental in Family Service completing complex government grants and audits during the years she has served the organization.

She works closely with the Executive Director and the Board Finance Team to review monthly financials and expenditures.

Samantha Morgan

Administrative office manager

Samantha enjoys working with Family Service and describes it as being "never a dull moment with new learning opportunities and the fulfilling work of helping others each day."

She lives in Grand Terrace with her husband and family, loves pets, gardening and arts and crafts.

Loida Arriaga

Assistant director

Loida Arriaga serves as the Assistant Director at Family Service Association of Redlands, where she helps lead programs and initiatives that support individuals and families experiencing hardship throughout the community. In her role, Loida oversees several core programs—including nutrition services, volunteer engagement, marketing efforts, and the organization’s donation center—while also guiding fundraising efforts and community partnerships that strengthen FSA’s impact.

Loida is deeply committed to building meaningful relationships across the community. She works closely with local businesses, volunteers, donors, and nonprofit partners to create opportunities for collaboration and support. Her work focuses on expanding resources for neighbors in need while fostering a culture of compassion, dignity, and service.

Prior to serving as Assistant Director, Loida led FSA’s Resource Development efforts, helping grow the organization’s fundraising and donor engagement programs. She continues to play a key role in signature events and campaigns that sustain FSA’s mission.

Loida is passionate about community-driven solutions and believes that lasting change happens when people come together to care for one another.

Family Service Staff

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Executive Officers

Board of Directors

Family Service Management Team

Family Service Staff

Redlands Campus